Customer Reviews
The concept is great; my son enjoyed it as he likes building things. However, the instructions need more work to make it simpler. I would rather see my kids asking questions about why and what about the experiment itself rather than what this sentence means.
Dear Customer,
Thank you for taking the time to share your valuable feedback with us. We're always looking for ways to improve and we take every piece of feedback seriously.
We're sorry to hear that you found our instructions less than satisfactory. We want to assure you that we are currently working on developing new, clearer, and more user-friendly instructions to enhance the experience for all our customers.
Your input is crucial in this process, and we're grateful for the opportunity to make our products better. Please stay tuned for updates, and don't hesitate to reach out if you have any more suggestions or need further assistance.
Thank you for being a part of the Young Inventors community!
Best regards,
Customer Support
My kids absolutely loved it! My son really enjoyed the process of building it. Also, there was a quiz to check what my children learned
We’ve been enjoying doing these projects together.
Circuit for under lampshade was very fragile and broke. Item won’t work now. I have a Very disappointed son 😢
Dear Ciara Mcvicker,
Thank you so much for taking the time to share your experience with us. We're truly sorry to hear that your recent purchase did not meet your expectations, and we appreciate you bringing this matter to our attention.
Quality and customer satisfaction are our top priorities, and we're committed to ensuring that all of our customers have a positive experience with our products. We understand the inconvenience this may have caused and would like to make it right.
As a gesture of our commitment to your satisfaction, we would be delighted to send you a new toy, free of charge. Please provide us with your preferred shipping details at your earliest convenience, so we can expedite this process for you.
Once again, we apologize for any disappointment caused and look forward to the opportunity to serve you better. If there's anything more we can do to assist you, please don't hesitate to get in touch.
Warmest regards,
YoungInventors Support team
YoungInventors' STEM boxes are worth every penny. My daughter can't wait for her box to arrive each month, and I'm impressed by the quality and educational value.
